Refund policy

Last updated October 25, 2026

We want every family to love Lasting Joy. If something isn’t right, please reach out and we’ll do our best to make it right.

Subscriptions

• You can cancel anytime from your account. Cancel before your next billing date and you won’t be charged again.
• Payments for months that have already been billed are not refundable, but you’ll keep everything you’ve paid for.

Damaged, misprinted, or missing issues

• If an issue arrives damaged, has a printing error, or never arrives, email us within 30 days of the expected delivery date. We’ll send a replacement or refund that issue, whichever you prefer.
• Because each issue is a dated publication, we can’t accept returns of undamaged issues.

Digital issues

Digital issues can’t be returned once they’ve been opened. If you have any trouble reading an issue, contact us and we’ll help.

Arizona ESA years

If you change your mind within 14 days of your ESA year starting, and no issue has shipped yet, we’ll refund it in full. Refunds on ESA orders go back to your ESA account, following the program’s rules, not to you directly.

How refunds are paid

Approved refunds go back to your original payment method. Please allow 5–10 business days for your bank to show it.

Contact us

Email hello@lastingjoy.kids.